Medical and Health Services Managers

Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

Job Task

• Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
• Establish objectives and evaluative or operational criteria for units they manage.
• Direct or conduct recruitment, hiring and training of personnel.
• Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
• Develop and implement organizational policies and procedures for the facility or medical unit.
• Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
• Establish work schedules and assignments for staff, according to workload, space and equipment availability.
• Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
• Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
• Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
• Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
• Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
• Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
• Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
• Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
• Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
• Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
• Develop instructional materials and conduct in-service and community-based educational programs.

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