Postmasters and Mail Superintendents

Direct and coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Job Task

• Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.
• Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
• Hire and train employees, and evaluate their performance.
• Organize and supervise activities such as the processing of incoming and outgoing mail.
• Prepare and submit detailed and summary reports of post office activities to designated supervisors.
• Prepare employee work schedules.
• Resolve customer complaints.
• Collect rents for post office boxes.
• Inform the public of available services, and of postal laws and regulations.
• Issue and cash money orders.
• Negotiate labor disputes.
• Select and train postmasters and managers of associate postal units.

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