Arbitrators, Mediators, and Conciliators

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

Job Task

• Arranges and conducts hearings to obtain information and evidence relative to disposition of claim.
• Counsels parties and recommends acceptance or rejection of compromise settlement offers.
• Analyzes evidence and applicable law, regulations, policy and precedent decisions to determine conclusions.
• Questions witnesses to obtain information.
• Rules on exceptions, motions and admissibility of evidence.
• Participates in court proceedings.
• Obtains additional information to clarify evidence.
• Conducts studies of appeals procedures in field agencies to ensure adherence to legal requirements and to facilitate determination of cases.
• Notifies claimant of denied claim and appeal rights.
• Authorizes payment of valid claims.
• Issues subpoenas and administers oaths to prepare for formal hearing.
• Researches laws, regulations, policies and precedent decisions to prepare for hearings.
• Reviews and evaluates data on documents, such as claim applications, birth or death certificates, and physician or employer records.
• Interviews or corresponds with claimants or agents to elicit information.
• Prepares written opinions and decisions.
• Determines existence and amount of liability, according to law, administrative and judicial precedents and evidence.

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