Parking Enforcement Workers

Patrol assigned area, such as public parking lot or section of city to issue tickets to overtime parking violators and illegally parked vehicles.

Job Task

• Maintain close communications with dispatching personnel, using two-way radios or cell phones.
• Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted.
• Perform simple vehicle maintenance procedures such as checking oil and gas, and report mechanical problems to supervisors.
• Provide assistance to motorists needing help with problems, such as flat tires, keys locked in cars, or dead batteries.
• Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
• Remove handbills within patrol areas.
• Respond to and make radio dispatch calls regarding parking violations and complaints.
• Train new or temporary staff.
• Wind parking meter clocks.
• Enter and retrieve information pertaining to vehicle registration, identification, and status, using handheld computers.
• Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
• Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.
• Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
• Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
• Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.
• Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations.
• Write warnings and citations for illegally parked vehicles.
• Appear in court at hearings regarding contested traffic citations.
• Assign and review the work of subordinates.
• Collect coins deposited in meters.
• Deliver money to be used as change at attended parking facilities.
• Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.
• Locate lost, stolen, and counterfeit parking permits, and take necessary enforcement action.
• Maintain assigned equipment and supplies such as handheld citation computers, citation books, rain gear, tire-marking chalk, and street cones.

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