Parts Salespersons

Sell spare and replacement parts and equipment in repair shop or parts store.

Job Task

• Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
• Fill customer orders from stock.
• Advise customers on substitution or modification of parts when identical replacements are not available.
• Examine returned parts for defects, and exchange defective parts or refund money.
• Prepare sales slips or sales contracts.
• Receive payment or obtain credit authorization.
• Receive and fill telephone orders for parts.
• Demonstrate equipment to customers and explain functioning of equipment.
• Discuss use and features of various parts, based on knowledge of machines or equipment.
• Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.
• Place new merchandise on display.
• Mark and store parts in stockrooms according to prearranged systems.
• Take inventory of stock.
• Repair parts or equipment.
• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

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