Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

Job Task

• Completes sales contracts or forms to record sales information.
• Instructs customers in use of products.
• Assists and advises retail dealers in use of sales promotion techniques.
• Investigates and resolves customer complaints.
• Forwards orders to manufacturer.
• Assembles and stocks product displays in retail stores.
• Writes reports on sales and products.
• Prepares drawings, estimates, and bids to meet specific needs of customer.
• Contacts regular and prospective customers to solicit orders.
• Recommends products to customers, based on customer's specific needs and interests.
• Answers questions about products, prices, durability and credit terms.
• Meets with customers to demonstrate and explain features of products.
• Prepares lists of prospective customers.
• Reviews sales records and current market information to determine value or sales potential of product.
• Estimates delivery dates and arranges delivery schedules.
• Obtains credit information on prospective customers.
• Oversees delivery or installation of products or equipment.

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