License Clerks

Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, visual, or performance testing.

Job Task

• Answer questions and provide advice to the public regarding licensing policies, procedures, and regulations.
• Assemble photographs with printed license information in order to produce completed documents.
• Collect prescribed fees for licenses.
• Conduct and score oral, visual, written, or performance tests to determine applicant qualifications, and notify applicants of their scores.
• Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
• Instruct customers in the completion of drivers' license application forms and other forms such as voter registration cards and organ donor forms.
• Maintain records of applications made and licensing fees collected.
• Operate specialized photographic equipment in order to obtain photographs for drivers' licenses and photo identification cards.
• Perform routine data entry and other office support activities including creating, sorting, photocopying, distributing, and filing documents.
• Question applicants to obtain required information, such as name, address, and age, and record data on prescribed forms.
• Stock counters with adequate supplies of forms, film, licenses, and other required materials.
• Update operational records and licensing information, using computer terminals.
• Code information on license applications for entry into computers.
• Inform customers by mail or telephone of additional steps they need to take to obtain licenses.
• Perform record checks on past and current licensees, as required by investigations.
• Prepare bank deposits, and take them to banks.
• Prepare lists of overdue accounts, license suspensions and issuances.
• Train other workers, and coordinate their work as necessary.
• Send by mail drivers' licenses to out-of-county or out-of-state applicants.
• Enforce canine licensing regulations, contacting non-compliant owners in person or by mail to inform them of the required regulations and potential enforcement actions.
• Perform driver education program enrollments for participating schools.
• Provide assistance in the preparation of insurance examinations covering a variety of types of insurance.
• Respond to correspondence from insurance companies regarding the licensure of agents, brokers and adjusters.

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